MGT 538 Final Exam
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1)
Experts suggest that firms that want to globalize through e-commerce must first
localize, which means that firms need to
- use local
suppliers, vendors, and distributors to manufacture products for the local
market
- modify their
products and services to meet the needs and interests of local cultures
- sell their
products in a brick-and-mortar store before selling them through an
e-market
- test their
products and services in local markets before selling them over the
Internet
2)
Which of the following behaviors is inconsistent with Casse's profile of
successful American negotiators?
- Refusing to make
concessions in advance
- Exhibiting a
good sense of timing
- Being quiet and
not arguing
- Understanding
the issues
3)
Dell most likely offshores product support service jobs to India because of the
- superior
technical knowledge of Indian workers
- extensive call
center experience of Indian workers
- lower payroll
costs associated with Indian workers
- customer
preference for interacting with Indian workers
4)
In the context of doing business in Asia, what is meant by the phrase "the
contract is in the relationship, not on the paper"?
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