HOSP 310 Week 1: Chapter 1 &
2 Questions
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Chapter 1:
1.
There are three factors that influence lodging
demand. What are they and discuss in detail how they affect the demand?
2.
At what time in history did the modern hotel
industry emerge? What were the three contributing factors and how did they
impact the industry today?
Chapter 2:
1.
Define and describe the difference between
working teams and quality circles and how they each might impact the motivation
of employees.
2.
Compare centralization and decentralization and
give examples of types of hotels that might employ each.
3.
Ø Rooms
o
Reservations - Guest reception, room assignment,
tracking the status of rooms (available or occupied), prompt forwarding mail
and phone messages.
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