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MGMT 570 Week 1-7 All
Assignments
MGMT
570 Week 2 Homework LSI Conflict Paper
MGMT
570 Week 3 Course Project (Project Proposal)
MGMT
570 Week 5 Homework Collabarative case analysis (includes both scenario)
MGMT
570 Week 7 Course Project Final (Managing Conflict in the Workplace)
MGMT
570 Week 7 You Decide
MGMT 570 Week 1-7 All DQs
MGMT 570 Week 1 DQ 1 Conflict Examples in the Workplace
MGMT
570 Week 1 DQ 2 Confrontation Versus Cooperation
MGMT 570 Week 2 DQ 1 Choosing Your Approach to
Resolving Conflict
MGMT
570 Week 2 DQ 2 Choosing Your Approach to Resolving Conflict
MGMT
570 Week 3 DQ 1 Listening at Different Levels
MGMT
570 Week 3 DQ 2 The Right Response
MGMT
570 Week 4 DQ 1 Assessing Conflict Capability
MGMT
570 Week 4 DQ 2 Supportive Confrontation
MGMT
570 Week 5 DQ 1 Encouraging Collaboration
MGMT
570 Week 5 DQ 2 Overcoming Barriers
MGMT
570 Week 6 DQ 1 Mediating a Dispute
MGMT
570 Week 6 DQ 2 Confronting an Employee
MGMT
570 Week 7 DQ 1 Dealing With an Opportunistic Employee
MGMT 570 Week 2 Homework
LSI Conflict Paper
Homework
LSI Online
Link
Begin
working on your LSI Conflict Styles Inventory. Use the link below to access the
Life Styles Inventory (LSI) exercise. Review the LSI Conflict Paper Guidelines
instructions in Doc Sharing to structure your written report. Also, review the
LSI slides in Doc Sharing to assist in understanding and interpreting the
circumplex.
LSI
Conflict Styles Inventory
Complete
the LSI conflict styles inventory from the following link. At the end of the
online survey, the website calculates your score and provides a circumplex you
can print to complete the assignment.
File your
LSI conflict styles inventory and paper in the Dropbox for this week. Don’t
forget a copy of your circumplex.
MGMT570
LSI Conflict Paper
As you
review the LSI conflict self-development guide, we are reminded of how
pervasive conflict is in our everyday lives. No one is immune from conflict.
Yet, how conflict affects each of us is determined by both the situation and
how we cope; conflict can be both a help and a hindrance: it can lead us to more
creative and productive relationships, or it can destroy our relationships.
Whether conflict impacts us positively or negatively depends in large measure
on how constructively we deal with it.
To this
end, the LSI conflict exercise is a tool designed to help you learn to deal
more constructively with the conflict situations in your life. More
specifically, the instrument and self-development guide will help you identify
and understand how your thinking patterns and coping behavior influence your
ability to deal with conflict situations. In addition, you’ll discover how your
thoughts and behaviors help or block constructive conflict solutions and learn
how to approach conflict situations more effectively. The paper should not
exceed six pages in length, excluding the LSI circumplex that should be
attached to the paper. (110 points total)
Your
assignment is to complete the Life Styles Conflict Inventory by addressing the
following points.
1.
Describe your personal conflict styles. Focus on your
dominant and weakest styles (include a copy of your circumplex). (40 points)
2.
Assess the impact of your styles on your effectiveness.
Which of your styles are working for you in accomplishing your goals, and which
styles are working against you? Provide specific examples. (30 points)
3.
Identify a conflict style for change, and briefly define an action plan to
implement the change. Consider the steps defined in the self-improvement
planner on pp. 16–18 in the self-development guide to help you in this process.
(30 points)
4.
Conclude by providing a brief reflective statement regarding this exercise. (10
points)
MGMT 570 Week 3
Course Project (Project Proposal) Final
MGMT 570 SESSION PROJECT GUIDELINES
The purpose of this
preparation guide is to provide you with some direction concerning the content,
process, and structure of your final class project. In the sections below is
some helpful information that will prove valuable with respect to facilitating
your completion of a Course Project reflective of the high standards of quality
work and personal learning that should be the aim of each participant in the
course.
ASSIGNMENT
Members of the class are
required to prepare a session project, not to exceed 12 pages in length
(excluding appendices), on the broad theme of workplace conflict resolution.
Within this broad theme, the project is intended to be an opportunity to
explore in some depth a topic related to the course that is of specific
significance to you.
In developing the
project, select a specific conflict situation of interest to you. Think of
yourself as a conflict resolution consultant and assume that a key manager has
requested a thorough analysis and recommended course of action to resolve an
actual conflict that will make a difference to the future performance of the
organization.
Course Project Proposal
At the end of Week 3,
there is a Course Project Proposal due. Please note that your paper cannot be
adapted from another class; it must be an original work for this course. You
may present your Session Paper Proposal in either outline or narrative format.
Please read the following explanation of the purpose of the proposal as that
may assist you with your own format.
1.
The paper proposal is
meant to give you the opportunity to organize your notes for your final paper
and put those notes into a concrete plan.
2.
The proposal also gives
the instructor the opportunity to assist in any way that the instructor can in
the development of the topic for the final paper.
"If you are more
comfortable with an outline format to begin your papers, then an outline format
is fine. If you are more comfortable with a narrative format to organize your
paper, then a narrative format is fine as well. Any other format that you use
to convey this information and organize your notes is also acceptable.
See the Course Project
content item under the Course Home section of this course for more
information.
MGMT
570 Week 5 Homework Collaborative case analysis (includes both scenario)
Collaborative
Case Analysis
Students
will work in teams to prepare a collaborative case analysis on the Negotiations
for Life case (text page 202). Each team will be assigned either Scenario 1 or
Scenario 2 by the professor. Teams will discuss their assessments in their team
Discussion areas and prepare an analysis and recommendation in a collaborative
report in the form of a paper. See MGMT570: Guidelines for Case Analysis
located in Doc Sharing.
The length
of paper should be three to four pages, not including the cover page and
references. APA style is required for in-text citation and references.
Due date:
In order to have a meaningful discussion, one leader from each team will post
the report in the Overcoming Barriers discussion by Wednesday of Week 5. In
addition, you are required to submit in the Dropbox for grading.
Some
students initially find case analysis of conflict problems to be difficult and
uncomfortable. This is due to the relative lack of structure of most
dispute-oriented problems. No correctly answered list of prequestions or
mechanical process will lead to the right resolution. In fact, there usually is
no single, definitively right solution to most managerial problems. When
analyzing a case, remember that there are often many possible solutions. The
goal is not to find the solution, but to examine the case and practice
analyzing and solving real-world conflict issues using the concepts and
theories you learn about in this course.
Our goal
is to focus on the problem, the parties involved, and to examine the case and
to practice analyzing and solving real-world conflict resolution situations.
Please use
the following format to guide your thinking and to frame your written case
analysis (if required). This works if you are formally presenting a case
analysis or merely using the analysis for your own discussion purposes.
Conflict
Assessment: Part of your analysis is to define the conflict and identify the
issues, emotions, and relationships involved. (Often there are multiple,
interacting conflict resolution issues). Look to any case guide questions (if
provided) for some conceptual direction, but do not seek merely to address
these questions. (30 points)
¨
Define the major conflict issue.
¨
Identify the conflict resolution components.
¨
Remember: Often, the issues, emotions, and relationships are directly described
in the case, whereas the source of the conflict is not.
¨
If necessary, indicate how organizational factors affect the conflict
resolution process.
Situation
Analysis: Another part of the analysis is to explain the mechanisms that
are causing the conflict. (35 points)
Ø Incorporate specific and
relevant conflict resolution concepts.
Avoid providing general or
commonsensical responses that do not incorporate course concepts, as well as
just simply summarizing case facts or examples.
Ø Don’t make assumptions
that cannot be supported by the facts in the case.
Ø Be wary of imposing
personal opinions on the case that cannot be supported by case facts or
relevant conflict resolution concepts; try not to place blame.
Ø Avoid providing
viewpoints that are sketchy or overlook important course concepts, case facts,
and events.
Recommendation: All
recommendations must be developed that are appropriate measures that will
ensure that the conflict is resolved in order to develop a structured plan of
action. Who is to do what and when? (35 points)
¨
Your solutions should follow logically from your analysis.
¨
Focus on the problems not the parties.
¨
What are the expected outcomes (both positive and negative) of the solution?
¨
What aspects of the conflict remain unresolved by your solutions?
¨
Make sure recommended actions incorporate conflict resolution concepts and
theories. Although these recommendations are speculative, you still need to be
sure to incorporate relevant conflict resolution concepts and provide specific,
concrete examples to help demonstrate or support your points.
Evidence
of Data Usage: Finally,
there must be evidence of strong use of data to support your arguments and
substantiate your recommendations. (10 points)
Some other
helpful hints for Case Study preparation
1.
The case analysis needs to be clear, crisp, and concise. Facts from the case
are stated only to make a point, not to retell the story. Do not rehash the
minutia, or details, in the case. The case analysis needs to be organized;
spelling, grammar, and word usage must be correct.
2.
Make sure your paper (if required) has a logical flow. Make clear links between
the identified conflict resolution, the analysis of the conflict resolution,
and the solutions proposed.
3.
Provide analysis, not description. Demonstrate your ability to use and apply
theories and concepts from the course material; integrate course material where
it is useful. Mine the text for nuggets of conflict theories that help explain
the issues. For example, it’s not enough to say that conflict applies here; you
must show how it applies. You can’t simply say negotiation is the best conflict
solution that applies; you have to show how Mrs. X used an assertive style when
a collaborative style would have been appropriate because…….
4.
Be thorough. It is better to give a thorough, explicit analysis focused on one
or two primary conflict resolutions than it is to barely touch upon six
conflict resolution strategies.
5.
Sometimes students come up with amazing recommendations (for better and worse)
that have no relationship to their analysis. I want to see that it’s the
analysis that frames decisions made about the case. A poor analysis that
results in good decisions means that somewhere or other, you have intuitively
understood the case, but you need to backtrack and figure out what you
understood. A great analysis that results in decisions that come from left
field signals that you are not applying what you learned in your assessment or
analysis of the situation.
MGMT 570 Week 7
Course Project Final (Managing Conflict in the Workplace)
This
week, your Course Project is due. Optional: Post a copy of the Executive
Summary from your Course Project in Doc Sharing.
See the Course Project
content item under the Course Home section of this course for more information.
Submit your assignment
to the Dropbox located on the silver tab at the top of this page.
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