MGMT 530 Midterm
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1. (TCO A) Your small services company has
outgrown the current facility after the first two years of a three-year lease.
As the operations manager, you are being held accountable for cancelling
orders, and you are beginning to lose market share due to late deliveries. The
goal is to determine what action to take in the future to improve the situation
and restore sales.
i. What criteria should have been used in the
decision-making process that could have avoided the current situation?
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