ITM301 Module 1
Module 1 – Case
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Data,
Information, and Organizational Knowledge
Assignment
Overview
Every
company has, to a greater or lesser extent, an information subsystem -- that
is, a means by which it gathers data, interprets it, and makes it available to
employees through a distribution system. Whether we are talking about marketing
information, cost projections, accounting results, or internal quality reports,
every company depends on knowledge to support its planning, decision-making,
and control.So how does knowledge fit into the picture? The emergence of the field called knowledge management has highlighted some key propositions in the last 10 years or so.
All organizations are storehouses of knowledge that operate in information-rich environments made up of people and things both inside and outside the organization itself
Organizations organize, interpret, and evaluate this information to solve organizational problems
Knowledge is the primary mechanism for processing and utilizing information
People's brains are the key knowledge resource of any organization
Codified knowledge stored in books, audio, videotapes, and computer systems can be an important knowledge resource as well
There are organizational processes and strategies for IT management and management in general. Therefore, processes and strategies in particular can significantly enhance the ability of organizations to use their knowledge resources for problem solving
Several of these themes will come up again in later modules in this course. But by way of introduction to the subject, let's take a look at some views of how knowledge works. Read and review each of the lectures in Frost’s Knowledge Management site to gain a good understanding of KM and its relation to data, information, and knowledge.
Frost, A. (2015). Knowledge Management. KMT An Educational KM Site. Retrieved from http://www.knowledge-management-tools.net/
Leonard, D., & Swap, W. (2005). The Knowledge Coach. HBS Working Knowledge. Retrieved from: http://hbswk.hbs.edu/item/4562.html
Case
Assignment
The Case
assignment for Module 1 consists of two parts. Part I introduces the notion of
computer basics. Part II analyzes the Kobuku Food Company which provides an
opportunity to appreciate how companies use and differentiate among data,
information, and knowledge.Part 1:
Please review the following tutorials on computer basics and answer the questions below. The tutorials are located athttp://www.gcflearnfree.org/computerbasics
1.
What
are computers? [video 1]
2.
Understanding
Operating Systems [video 2]
3.
Understanding
Applications [video 3]
4.
Understanding
the Cloud [video 4]
After
watching the videos, please answer the following questions in 2-3 pages.
1.
What
operating system does your computer use?
2.
What
are some examples of applications residing in your personal computer?
3.
Do
you use any apps or websites now that you think are cloud-based?
4.
How
is a web app different from a desktop application?
Part
2:For part II of the assignment, read the required articles and then write a 3-5 page paper answering the Kokubu case study questions. Be sure your discussion demonstrates that you understand the meanings and differences between data, information, and knowledge. In your discussion, give a real-world example of data, knowledge, and information in the context of the Kokubu Food Company.
Kokubu management has asked you to be the company consultant and prepare a management analysis of the business to help assess the firm’s current situation and future plans. To familiarize yourself with Kokubu’s background, you should review the corporate information, functions and business, and social and environmental conservation activities in the website. Particular attention must be given to the functions and business link to appreciate how IT supports Kokubu operations and knowledge management activities within the company.
Review the Kokubu website at http://www.kokubu.co.jp/english/business/ and after finding the answers to the Case questions, prepare a summary in 3-5 pages analyzing the following questions.
- What kind of
organizational trends are evident in the Kokubu case when we consider the
business environment, management, and technology?
- Discuss the IT
applications to the company operations as discussed in the website.
- Why is the
company considered to be customer focused?
- The CEO said
his company “created a culture where people are addicted to data,
information, and knowledge.” What does he mean by that, and what are the
benefits and drawbacks of such a culture?
Assignment
Expectations
1.
Include
Part I and Part II of the Case in one document, properly labeling each section.
2.
The
Case assignment should be 5-8 pages in total excluding cover page and reference
list.
Your
assignments will be graded following these expectations:- Precision: the questions
asked are answered.
- Clarity: Your answers
are clear and show your good understanding of the topic.
- Breadth and depth: The scope
covered in your paper is directly related to the questions of the
assignment and the learning objectives of the module.
- Critical Thinking: It is
important to read the “required readings” posted in the background
material plus others you find relevant. Your paper should include
important concepts from these readings and incorporate your reactions and
examples that illustrate your reflective judgment and good understanding
of the concepts.
- Your paper
meets the page requirements, excluding the cover page or the references
pages.
Module 1 - SLP
Data,
Information, and Organizational Knowledge
In this
module, you will be introduced to Excel and some of its basic functions. After
watching the recommended videos, do the following:
1.
Open
the Excel software.
1.
You
will see a blank worksheet. Click on the filetab and click Save As.
2.
Next
to File name, type Module1-exercise.
3.
Choose
where on your computer to save the file, and click the Save button.
2.
Close
the worksheet.
3.
Locate
the assignment file Module1-exercise and open it.
4.
Enter
the following data into the worksheet, starting from cell A2 (the intersection
of column A and row 2) on the left side, and perform the functions below. For
the three exercises below, you can use the same Excel worksheet with proper
spacing between each assignment. Always remember to save the file to your local
drive every so often.
For the
first table, add the numbers in cells A2 through D2 and give a sum in cell E2. Add the
numbers in the next three rows and give sums in the E column.
Add numbers in rows:
|
|||||
A
|
B
|
C
|
D
|
E
|
|
2
|
5
|
9
|
75
|
51
|
|
3
|
|||||
4
|
421
|
700
|
985
|
854
|
|
5
|
|||||
6
|
3352
|
6578
|
99655
|
9876
|
|
7
|
13
|
15
|
17
|
21
|
|
8
|
Add numbers in columns:
|
|||
A
|
B
|
C
|
|
1
|
2
|
1
|
254
|
2
|
23
|
3
|
7523
|
3
|
2
|
3
|
234
|
4
|
7
|
48
|
105
|
5
|
23
|
68
|
22
|
6
|
1.
Use Save Asto
make a copy as Module 1- Exercise 2.
Create a
third table within the same Excel worksheet and perform the following.
1.
Enter
the following data and use Calibri font size 11 pt. and AutoFit text to column
width.
2.
Change
the fonts and size to Georgia and 14 pt., then AutoFit to column width again.
1.
Jack
Johnson
2.
Rayon
Robinson
3.
Alex
Hollywood
3.
Change
page orientation and change margin to “narrow.” Save the file.
Desired
margin: Narrow.Save your file.
After completing the Excel exercises, please upload the Excel file with your results to SLP 1 Dropbox.
SLP
Assignment Expectations
Your
assignments will be graded following these expectations:- The assignment
file must be developed in Excel and saved as .xls file.
- Precision: the questions
asked are answered.
- Clarity: Your answers
are clear and show your good understanding of the topic.
- Breadth and depth: The scope
covered in your paper is directly related to the questions of the
assignment and the learning objectives of the module.
- Critical Thinking: It is
important to read the “required readings” posted in the background material
plus others you find relevant. Your paper should include important
concepts from these readings and incorporate your reactions and examples
that illustrate your reflective judgment and good understanding of the
concepts.
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