PSC 495 Stakeholder Analysis
Summary
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The purpose of this assignment is to identify key stakeholders
within your organization who are affected by, have influence over, or have an
interest in solving the problem you are attempting to address with your action
research project.
Stakeholder analysis requires you to examine a number of
variables in relation to each individual or group you have identified. Use the
"Stakeholder Analysis" spreadsheet to record the results of the
stakeholder analysis.
In the analysis, list titles and groups of stakeholders. Do not
list names of specific individuals. It is important to note the role each
stakeholder has in the problem and solving it. Determine whether or not the
individual or group has a negative, indifferent, positive, or very positive
predisposition about the problem.
Within the "Stakeholder Analysis" spreadsheet is a tab
labeled "Current-State Matrix." Study the terminology related to
influence and support and think about how each block describes the feelings a
stakeholder may have about the problem and proposed solution. For example,
there may be a group or individual that has a high degree of support in regard
to solving the problem. If you know that person or group also has a high level
of influence in how the problem is solved, it is important to think about how
you will approach this person or group in terms of seeking information and
presenting potential solutions. Taking time to rank the level of influence and
support for each stakeholder is critical as you proceed because it may have a
large role in determining whether or not specific problem solutions can be and
are implemented.
Take the time necessary to conduct research that will help you
determine possible stakeholder reactions and issues related to potential
solutions. Think about the motivation, drivers, and expectations of exchange
for each stakeholder, the problem, and the proposed solutions. Finally,
consider the role of the stakeholder, including when the stakeholder needs to
be involved in the change effort, any stakeholder management activities, and
stakeholder deliverables and timelines. If a stakeholder will ultimately end up
having a designated role in implementing the solution, the ability to
articulate the role, scope, and timeframe will be of utmost importance.
Complete the "Stakeholder Analysis" spreadsheet and
submit it to your instructor along with a 500-word summary of your findings. In
the summary, discuss the following.
1. Summarize stakeholder attitudes about the identified
problem and support your summary with specific data from your collection tool.
2. Summarize stakeholder attitudes or experiences related to
previously implemented problem solutions and support your summary with specific
data from your collection tool.
3. Summarize stakeholder ideas for potential solutions and
support your summary with specific data from your collection tool.
4. Who are the stakeholders you will seek to act as sponsors
to support you in the implementation of a problem solution? Provide specific
reasons why these stakeholders are key to implementing a solution.
5. Who are the stakeholders that will likely be directly
affected by solving the problem? Provide specific ways these stakeholders could
be directly affected by solving the problem.
6. Who are the stakeholders who could pose potential
roadblocks to solving the problem? Provide specific reasons why these
stakeholders could pose potential roadblocks and what those roadblocks could
be.
This summary will be used as part of the Business Proposal
Presentation in Topic 7 and the Final Business Proposal you submit in Topic 8.
APA format is not required, but solid academic writing is
expected.
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