BUS
207 TAKE HOME FINAL EXAM
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There are 10 essay
questions for a total of 100 points (10 points each). Be sure to answer all
components of the question for full credit. Questions are in chapter order,
although not each chapter has a question from it.
•
Explain the
meaning of emotional intelligence and identify the 4 characteristics of a
worker who is emotionally intelligent.
•
What is
modeling? Shaping? Cognitive learning? Give an example of each and explain how
a manager could use these in training group members.
•
Give an
example of a substantial decision you may have to make (or have already made)
like buying a house, selecting a major, applying/accepting a job offer, etc.
Take that decision through the eight-part decision making guide. If a step does
not apply, note that in your answer.
•
Describe
how a manager could use the need theories of motivation to better motivate
employees. Discuss at least 2 specific need theories in your answer, giving an
example of each.
•
List and
discuss at least 3 things a manager can do to foster teamwork.
•
List 5
traits of managers and 5 traits of leaders.
•
Identify 5
political tactics and 5 influence tactics. Which 2 of these 10 tactics would
you most likely use and why?
•
Describe 5
ways to deal with difficult people. Which one is the easiest for you to use?
Why?
•
Describe 5
ways managers can gain support for workplace change.
•
List at
least 5 things you have learned in this course and how each will help you
personally and/or professionally.
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