BUSI650
Quiz 2
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· 2 out of 2 points
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Developing
and evaluating solutions to reduce the gap between desired process
performance and current performance is the final step in the six sigma DMAIC
approach for process improvement.
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· Question 2
2
out of 2 points
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Six Sigma is
better applied on manufacturing than service operations.
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· Question 3
2
out of 2 points
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Which of the
following is FALSE about Quality Function Deployment (QFD)?
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· Question 4
0
out of 2 points
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With respect
to strategy maps and balanced scorecards, which of the following is FALSE?
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· Question 5
0
out of 2 points
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Which of the
following is NOT an original component of reengineering?
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· Question 6
0
out of 2 points
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Which of the
following characteristics makes it EASIER to measure the quality of a
service, relative to that of a product or facilitating good?
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· Question 7
0
out of 2 points
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Defects per
million opportunities (DPMO) and Process Sigma are the most important tools
for the Measure Phase of Six Sigma.
Answer
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· Question 8
0
out of 2 points
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The following
are shortcomings associated with analyzing problems “one factor at a time”
(also known as OFAT and 1FAT) EXCEPT:
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· Question 9
0
out of 2 points
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One aspect
that differentiates Six Sigma from other earlier process improvement programs
including total quality management and reengineering is that with Six Sigma:
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· Question 10
2
out of 2 points
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