HRM 326
Final Exam
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Q1: What must a
needs analysis do?
a.
determine the training needs of the organization
b.
determine the training needs of the employees
c.
determine the training needs of the department
d.
determine the training needs of the employees
and department
Q2: What three
areas should be the focus of a needs analysis?
a.
location, organization, people
b.
departments, organization, tasks
c.
organization, people, departments
d.
organization, tasks, people
Q3: What is
behavioral learning?
a.
how we act or behave
b.
pleasant or unpleasant experiences in life
c.
how we choose to handle life experiences
d.
the causes of life experiences
Q4: What is
cognitive learning?
a.
learning is based
upon our performance level
b.
learning is based
upon our ability to communicate
c.
learning is based
upon our mental processes
d.
learning is based
upon our ability to learn
Q5: Which three topics known as “states” describe
internal learning conditions?
a.
attention, motivation, recall
b.
recall, motivation, environment
c.
motivation, attention, ideas
d.
environment, ideas, recall
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