you will select an
organization
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In this
project, you will select an organization or a segment of an organization, and
interview key employees
in order to gather information concerning
the organization’s critical success factors (CSFs). Be sure to inform your
interviewees that any proprietary information included in this project will be
kept confidential. You will then develop a SWOT analysis to clarify and aid in
the identification of the organization’s/segment’s CSFs. The written project
requires you to prepare and submit the following in order:
1. Brief
description of the organization/segment (1 paragraph)
2. SWOT analysis
in chart form containing the following 4 categories: Strengths,
Weaknesses, Opportunities, and Threats. Each item must be clearly and concisely
stated.
3. Balanced
Scorecard in chart form. Clearly and concisely list CSFs in each
of the 4 categories identified in the text. For each CSF, explain in a separate
column how the measurement of the CSF will transpire.
4. A discussion
of the CSFs chosen for the organization/segment – Why were these particular factors
selected? Why are they important in accessing the success of the company? (2–3
pages)
5. An evaluation
of the organization/segment to determine if it is achieving each of the CSFs.
Analyze each CSF and use data from the measures indicated in the Balanced
Scorecard as support for the conclusions. (2–3 pages)
Note
:select any organization and class book needs to be use as one of
the reference
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