HRM 326
Final Exam
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Q1: What must a
needs analysis do?
a.
determine the training needs of the organization
b.
determine the training needs of the employees
c.
determine the training needs of the department
d.
determine the training needs of the employees
and department
Q2: What three
areas should be the focus of a needs analysis?
a.
location, organization, people
b.
departments, organization, tasks
c.
organization, people, departments
d.
organization, tasks, people
Q3: What is
behavioral learning?
a.
how we act or behave
b.
pleasant or unpleasant experiences in life
c.
how we choose to handle life experiences
d.
the causes of life experiences
Q4: What is
cognitive learning?
a.
learning is based
upon our performance level
b.
learning is based
upon our ability to communicate
c.
learning is based
upon our mental processes
d.
learning is based
upon our ability to learn
Q5: Which three topics known as “states” describe
internal learning conditions?
a.
attention, motivation, recall
b.
recall, motivation, environment
c.
motivation, attention, ideas
d.
environment, ideas, recall
Q6: Which of the following set of terms is part
of dimensions of cultural differences?
a.
masculinity-Femininity, power distance,
uncertainty avoidance
b.
standards of lifestyle, level of power, masculinity-femininity
c.
uncertainty avoidance, power distance, standards
of lifestyle
d.
level of power, masculinity-femininity, power
distance
Q7: Which of the following is one of
“Gagné-Briggs” nine events of instruction?
a.
methods and elements
b.
order and timing
c.
avoid certain behaviors
d.
provide guidance for learning
Q8: Which answer
best describes diversity?
a.
preservation or existence of one culture
b.
personality traits
c.
the state or condition of being multicultural
d.
a collaboration of opinions or ideas
Q9: Which answer
best describes a virtual classroom?
a.
education using a robot
b.
online using internet technology
c.
groups or
teams at a site location
d.
a personal tutor at home
Q10: Which answer
best describes a traditional classroom?
a.
learning via the telephone
b.
online using internet technology
c.
a personal tutor at home
d.
face-to-face learning environment
Q11: What four approaches are used to develop
employees?
a.
Interpersonal relationships, formal education,
informal education, assessment
b.
Job experiences, assessment, informal education,
external relationships
c.
formal education, assessment, job experiences,
interpersonal relationships
d.
assessment, informal education, external
relationships, interpersonal relationships
Q12: What are the
three (3) components of a good objective?
a.
rationale, process, reasoning
b.
conditions, desired outcomes, standards
c.
openness, desired outcomes, conditions
d.
reasoning, standards, process
Q13: Which of the following terms is a form of
conditioning first demonstrated by Ivan Pavlov?
a.
occupational
b.
classical
c.
methodology
d.
ideology
Q14: Which of the
following two terms are core tools of operant conditioning?
a.
punishment and alternative
b.
behavior and reinforcement
c.
alternative and behavior
d.
reinforcement and punishment
Q15: Open systems
a.
do not interact with their environment
b.
develop training and development programs
c.
have a dynamic relationship with their
environment
d.
encourage outdoor activities
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