MGT 538 Final Exam
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1)
Experts suggest that firms that want to globalize through e-commerce must first
localize, which means that firms need to
- use local
suppliers, vendors, and distributors to manufacture products for the local
market
- modify their
products and services to meet the needs and interests of local cultures
- sell their
products in a brick-and-mortar store before selling them through an
e-market
- test their
products and services in local markets before selling them over the
Internet
2)
Which of the following behaviors is inconsistent with Casse's profile of
successful American negotiators?
- Refusing to make
concessions in advance
- Exhibiting a
good sense of timing
- Being quiet and
not arguing
- Understanding
the issues
3)
Dell most likely offshores product support service jobs to India because of the
- superior
technical knowledge of Indian workers
- extensive call
center experience of Indian workers
- lower payroll
costs associated with Indian workers
- customer
preference for interacting with Indian workers
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